Terrible Auto Repair Service Arco Huntington Beach CA
*WARNING* This is a terrible place to get auto mechanic work completed.The wait time for myself, as well as all the other customers I saw there complaining that their services took exceeding longer than was originally told (I was told 2-4 hours, it became 4 days).
The ordering of parts was apparently very difficult for them, even for an American made car. The owner, JAY, was extremely rude, and would not follow through on his original promises. JAY does not take the time to discuss the work with customers, apologize for any inconveniences and demeans customers in front of the other people waiting for service. The one bright spot was JON the service manager.
He is attentive, intelligent and extremely well spoken, and although he made some errors regarding wait times, he sincerely regretted the mistakes and was immediately willing to reduce the price, arrange other transportation and treat you like a human being.
However, that said, due to extremely long waits, poor ownership customer service (JAY) and very small, limited space thereby reducing efficiency of service, I would strongly recommend anyone from getting work done here.