We paid someone else bill because attendant mixed up the pumps at ARCO AMPM 42605

5201 W Century BLVD

Los Angeles, CA

After showing up at the cashier the attendant pre-authorized pump #1 but we were at pump #2. As we couldn't fill up the car we showed up again at the cashier. As she wasn't sure anymore she came out with us. As she was aware of her mistake we asked her to make sure that we weren't charged as a client was at pump #1. She ensured that the amount was 0 $ for pump #1.

Finally we checked on our Creditcard account and noticed we paid the bill for customer at pump #1 as well.

Can you please reimburse the additional money? Please also check the attached bills.

Thank you and best regards

Product or Service Mentioned: Arco Credit Card Payment Processing Service.

Reason of review: Problems with payment.

Monetary Loss: $19.

Preferred solution: Full refund.

I didn't like: Poor customer service.

Company wrote 0 private or public responses to the review from Oct 23.
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